A website you referred me to doesn't have the subscribe box you said it would. Why not? - Powered by Kayako eSupport Helpdesk Software

07 Sep 2010

Support Center » Knowledgebase » A website you referred me to doesn't have the subscribe box you said it would. Why not?

	A website you referred me to doesn't have the subscribe box you said it would. Why not?

Article This is one of those situations where I have a solution without a very good explanation. The short version is, you can probably resolve the problem by viewing the website using a different internet browser.

For example, if you regularly use Internet Explorer, then try visiting the website using FireFox browser. Or if you usually use FireFox browser, try with Internet Explorer.

The reason for this is that websites are created using a programming language called "HTML" - but not every internet browser 'reads' HTML the same way. Therefore, it's possible to view the same website with Internet Explorer browser, and it can look different than if you view that same website with FireFox browser.

Article Details

Article ID:

Created On:

27 Oct 2009 5:45 PM

This article was helpful

This article was not helpful

Back

If this is your first time visiting here, please review the Knowledgebase or click the link to the left which says 'Click Here To Contact Us.'

If you already have contacted us, and you have received a Help Desk Ticket Number, you can login below to review and/or update your existing help desk request.