Confirmation Email Has Not Been Received

Article Details
URL: http://www.chriscadehelpdesk.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=7
Article ID: 7
Created On: 26 May 2009 9:03 PM

Answer The unfortunate truth is that a lot of valid email gets labeled as spam and will never get to you. To ensure that you do receive the confirmation email, make sure that you have done the following:

1. Check your spam or bulk folders for my email

2. Make sure you have added the email address below to your Address Book, Whitelist, or Approved Senders list



For instructions on how to do that with many of the most common web-based email providers, please visit the link below:

Adding My Email To Your Allowed Senders List

3. After you have done the above steps, you might also try re-subscribing either with the same email address or a different one.

4. If none of the above work, then contact the help desk for your Internet provider to see if they have blocked the message.

Also note: Sometimes it can take a few hours to receive your email - especially if you are using Yahoo. You may have also accidentally entered your email address incorrectly - I know, because I do this sometimes too! :)